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Frequently Asked Questions

Got questions? Here are the answers.

What are the opening hours?

Open daily from 9:30 AM to 6:30 PM, from February 15th to October 31st. Last entry is allowed up to one hour before closing time. We recommend checking our website or social media before your visit, as closing times may change due to private events.

Is Jardines de Alfabia on social media?

Yes! You can find us on Facebook and Instagram. Tag us! @jardinesdealfabia #JardinesDeAlfabia

Are pets allowed?

Yes, small to medium-sized pets are welcome during your visit (except dangerous breeds or exotic animals). Always on a leash, and please respect other visitors.

Can tickets be purchased at the ticket office or only online?

Yes, you can buy your tickets directly at the garden’s ticket office or on our website. On days with special hours, tickets can only be purchased at the ticket office.

Is the price the same online and at the ticket office?

Yes, the price is the same whether you buy online or in person.

Is there a discount for Mallorca residents?

Yes, if you buy directly at the ticket office and show your ID.

Are there discounts for children?

Yes, children under 12 enter for free (except in group visits).

Are there group discounts?

Yes. Please email us at contacto@jardinesdealfabia.com with the number of people, number of adults and children, date of visit, and contact details.

Do you host weddings?

Yes, beautiful ones! You can request more information by emailing info@jardinesdealfabia.com or by filling out the form on our Weddings page

Do you have a restaurant or bar?

Yes, we have a kiosk bar where you can enjoy soft drinks, teas, coffees, typical island pastries, and fresh juices made from fruits from our own orchard.

Can photos be taken during the visit?

Yes, of course – just like any other tourist spot. If you’re planning a photo shoot involving outfit changes or special arrangements, please email us at contacto@jardinesdealfabia.com for conditions and pricing.

Do you allow wedding photo shoots, filmings, or editorial shootings?

Yes, please contact us at contacto@jardinesdealfabia.com to request conditions and pricing.

Do you organize corporate events or MICE?

Yes, you can request information and prices at info@jardinesdealfabia.com.

Is the visit accessible for people with reduced mobility?

Due to uneven terrain, the visit is not adapted for strollers or people with reduced mobility. Strollers can be left at the ticket office during your visit.

Can I get there by bus?

Yes, from the Intermodal Station in Palma (Plaza de España), take bus number 204. You can check the timetable and stops here: Bus Timetable

Can I get there by car?

Yes, we have a parking area at the entrance to the gardens. Address: Ctra. Palma – Sóller, Km 17. Bunyola – Mallorca.

Can I get there by train?

Yes, from Sóller or from the Palma train station (Plaza de España), you can take the famous Sóller Train, which stops at Jardines de Alfabia. A unique experience using early 20th-century transport. Check schedules here: Sóller Train

Is there a luggage storage service?

Unfortunately, we do not offer luggage storage.